Payment Policy


 

Payment Statements

Our global store displays product pricing in USD, EUR, GBP, CAD, and AUD. At checkout, the cart charges will be shown in the currency that matches your location:

  • EUR for European markets (including France and Germany)
  • GBP for the UK
  • AUD for Australia
  • CAD for Canada
  • USD for Hong Kong SAR and all other countries/regions (excluding Japan and China)

 

Credit Cards or Debit Cards

 

Troubleshooting payment error

  • For new or recently reissued cards, the card needs to be activated first.
  • Always check the card details, type (Masters card, Visa, etc.), card number, and expiration date.
  • Omit any dashes and spaces between numbers.
  • Ensure you have a sufficient credit limit. If not, please check with your card issuer.
  • If you have exceeded your daily spending limit for your debit card, please check with your card issuer.
  • If everything seems correct, but you're still unable to purchase, check with your card issuer, as they might need to authorize you.
  • If all else fails, try again with a different card.

 

Account Verification

To ensure a smooth transaction and prevent any delays in your order, ensure that the billing address for your order and credit card account match. If you have recently moved to a new address or are unsure of your billing address, please contact your credit card issuer to confirm.

 

Security Codes

If you are unsure where to locate your credit card’s security code, it is a unique three- or four-digit number located on either the front or the back of your credit card.

 

Credit Cards Accepted

Currently, we accept:

  • JCB
  • Mastercard
  • Visa
  • PayPal
  • UnionPay
  • Shop Pay
  • Google Pay
  • Apple Pay
  • American Express
  • Klarna
  • Discover
  • Maestro
  • Diner's Club

If you cannot use the above payment methods, we offer a convenient bank transfer option. Here's how to complete your payment:

Bank Transfer Instructions

1. Select Payment Method: During checkout, choose the "Bank Deposit" payment option.

2. Complete Your Order: Click "Complete Order." You will then be redirected to a thank you page.

3. Bank Account Information: On the thank you page, you will find our bank account details for the transfer:

  • Account Name: Revopoint International Limited
  • Account No: 1048097037 (USD)
  • Swift Code: CITIHKHXXXX
  • Bank Name: Citibank N.A., Hong Kong Branch
  • Bank Address: 3 Garden Road, Central, Hong Kong
  • Beneficiary Address: 6/F, Manulife Place,348 Kwun Tong Road, KL, HONG KONG

Important Notes

1. After payment, please send your Order ID and a Screenshot of the Transfer as proof of payment to customer@revopoint3d.com

2. Your order will be shipped only after the funds have cleared in our account.

Cross-Border Transaction Fee Notice

As your order is processed through an international payment channel, your bank or card issuer may classify the transaction as a cross-border purchase and apply additional foreign transaction or currency conversion fees. These fees are determined and collected solely by your bank or card issuer and are not charged by us in any way. We have no control over and are not responsible for any such fees. If you have questions, we recommend contacting your bank before completing your purchase.