Minimum PC Requirements:WindowsSystem Version: Windows 10/11 (64-bit)CPU: Intel i7 10th Gen 10700 or AMD Ryzen 7 5800RAM: ≥ 32 GBGPU (Optional): NVIDIA GeForce RTX 3050 (8 GB)macOSSystem Version: macOS 11.0 or betterCPU: M1 Pro/Max/UltraRAM: ≥ 16 GBRecommended PC Requirements:WindowsSystem Version: Windows 10/11 (64-bit)CPU: Intel i9 12th Gen or betterRAM: ≥ 64 GBGPU: NVIDIA RTX 4060 (8 GB) or bettermacOSCPU: M2 Pro/Max/Ultra, M3 Pro/Max/UltraRAM: ≥ 24 GBIf you’re unsure about the CPU configuration, please ensure that the CPU has cores ≥ 8, threads ≥ 16, and a base frequency ≥ 2.4 GHz.

No, it doesn’t need to be connected to an internet-capable network to scan and edit your models. However, you need access to the internet for software updates and file transfers.

Revo Scan For MetroX can export your models in PLY, OBJ, STL, ASC, 3MF, GLTF, and FBX for compatibility with most 3D modeling, slicer, and CAD software.

Point Cloud model: PLY, OBJ,

ASCMesh model: PLY, OBJ, STL, FBX, GLTF, 3MF

Texture model: PLY, OBJ, FBX, GLTF

Markers are necessary for laser scanning modes but are optional in structured light scanning, especially for detailed objects. However, using markers generally results in more stable alignment (stitching). When placing markers, arrange them irregularly with 3 to 4 cm between each across the object's surface, ensuring at least five markers are visible in the frame during scanning.

Yes. In the same tracking mode (Marker Tracking or Feature Tracking), you can pause the scan, switch to a different mode, and resume scanning. You can also obtain data from other parts of an object using various scanning modes and then merge the data with the Revo Scan for MetroX software to achieve a complete and accurate 3D model. This method is particularly suitable for scanning complex or large objects.

Yes, MetroX can scan black objects directly using the Cross Lines and Parallel Lines modes. However, for better detail, scanning spray is recommended. When scanning black surfaces in Full Field or Auto Turntable modes, scanning spray is necessary. You can get one from the add-on list.Yes, MetroX can scan metal objects directly using Cross Lines and Parallel Lines modes. You can also scan dull metal surfaces directly in Full Field and Auto Turntable modes. However, for very shiny metal surfaces, a scanning spray is necessary when using these modes. Scanning sprays are available in the add-on list.Scanning spray is needed when scanning transparent or specular surfaces. You can get one from the add-on list.

Like most industrial laser scanners, the MetroX is unsuitable for scanning humans or animals. When using the MetroX, please avoid looking directly into the laser beam.MetroX is designed to scan small to medium-sized objects. It uses a Class 2M laser projector, and Class 2M lasers are generally safe for accidental viewing with the naked eye but can be hazardous if viewed with optical instruments or looking into the laser beam for a long period. Here are Class 2M Laser Safety Tips:(1) Avoid looking directly at it at close range.(2) To avoid retina damage, don’t look directly into the laser beam through optical instruments capable of magnifying it (e.g., telescopes, and camera lenses).(3) To prevent laser reflection, avoid placing reflective surfaces like mirrors or glass in the path of the laser beam.